FREE Shipping On Orders Over $195.00 Click Here for More Details >>
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Returns & Policy
We take your privacy very seriously and will not share any information with anybody. All sensitive information will be deleted after your order is processed and shipped. We do not have your bank or credit-card information on file If for any reason we don’t have all of the ordered items we will ship only available items. Please allow 1-5 business days for orders to be shipped.
RETURNS & EXCHANGES At Le Petit we want you to be happy with your purchase. If for any reason you are not pleased with your purchase you may return it for store credit within 7 days of receiving your order. All items must be returned in original packaging. All Gift boxes-baskets and Gift-Cards are final Sale. Swimwear, Underwear and pajamas can not be returned for hygienic purposes. All orders shipped after 8 days of receiving your order will have restocking fee of 20% off current selling price. All orders shipped after 10 days will be refused! All items must be in saleable condition with all tags attached. Soiled worn and dirty items are not accepted-NO EXCEPTIONS! If we receive damaged returns, customer will not be credited and is responsible for postage to ship it back! For your convenience we inspect all the items prior to shipping for damages and mismatches. For returns or exchanges please send items back with a completed copy of your original receipt. We are not responsible for lost shipments sent by you, therefore we recommend insuring all your shipments. Store-credit code for all the returned items will be emailed to you as soon as your return is processed less the shipping charge (only applies if the return will bring you order below $195). Shipping and handling fees are non-refundable!
Please make sure to include your phone number and address. If you have any difficulty or questions please contact us via email at email@example.com or Call us at 626-792-0464 Please send all your returns to:
Le Petit Kids,
2459 Huntington Drive
San Marino, Ca 91108
PLEASE NOTE - Colors might vary on different computers. Sizes might run ½-1 inch larger or smaller depending on style, cut and brand. All pictures are taken of samples and might be slightly different from the reproduction, prints and details might vary, depending on size and large-smaller cut. We do accept returns on all items for any reason - unless noted otherwise for store-credit only – NO EXCEPTIONS. Customer is responsible for all return shipments. If you need to make sure you’re purchasing the right size or color please call the store at 626-792-0464 or email firstname.lastname@example.org
*Tax information* All orders shipped to California will have CA sales tax added to the subtotal.
IF FOR ANY REASON YOU'RE CHARGED SHIPPING ON ORDER OVER $195.00 WE WILL DEDUCT IT BEFORE SHIPPING YOU ORDER.
We ship everything within 1-5 business days.
We offer free Ground shipping within USA on all orders over $195.00
Orders under $195.00 will have $9.99 shipping charges added.
FREE DOMESTIC GROUND SHIPPING ON ALL ORDERS OVER $195.00
Ground (5-7business days) $9.99
USPS Priority(1-3 business days once shipped) $19.99
2nd Day Air (1-2 business days) $39.99 -All 2nd day air orders will ship out the next business day. Some orders will ship via USPS overnight.
If your return brings the total of original purchase below $195.00 there will be $9.99 shipping charge deducted from your credit. Shipping time does not include Holidays and weekends!
Shipping to Canada $29.99 (5-9 business days)
International shipping $39.99 (6-12 business days)
Please note - some international shipments may have taxes and tariffs added by customs. Customer is responsible for paying all fees that are applied. If package is returned due to unpaid fees, customer is responsible for extra shipping charges as well of entire cost of all goods.
Shipping and handling fees are non-refundable! All gift baskets and gift boxes are FINAL SALE. If the shipment is returned to us, the customer is responsible for all the shipping costs and the cost of the reshipment!Customer is responsible for correct shipping address, once the order has shipped the address can not be changed. All international shipments will be shipped to the address provided by customer. Tracking will be provided. If you supplied a wrong address and it was delivered to that address you will be responsible for the lost shipment for the full amount. In case the recipient is not available to accept the package and that results to loss of the package the customer is responsible for the full amount. Claims of missing packages must be made within 21 days of ordering, claims after that will not be accepted and customer is responsible for the full purchase amount including shipping. Claims of missing or damaged items must be made via email within 24 hours of receiving your order. By agreeing to store policy at the check out customer acknowledges and agrees to the policy.
All Pre-Orders will ship as soon as they come in, (estimated arrival dates are on the product page) We want you to be happy with your purchase, all pre-orders are returnable for store-credit only. All cancelled pre-orders will have 20% restocking fee and will receive store-credit for remaining amount.
GIFT WRAP We will gift wrap items that are same size together, unless notified otherwise in the comments. Large toys can not be wrapped.
Please note that every computer might have different resolution as well as the color settings and the items might look slightly different color. If you need to know exact color before purchasing and there no color description on the item page feel free to contact us via email email@example.com
LOSS PREVENTION NOTICE In case of the large order that is shipped to a non billing address the purchase will be verified with cardholder’s bank and the cardholder. If we are unable to verify the purchase the order will be either cancelled or shipped to billing address, no exceptions.
All disputes will have a $100 fee and will be billed to customers account.Customers, who place an order, receive it and then file for fraudulent charges with their credit-card are committing grand theft and will be reported to authorities. They will also be responsible for the cost of the dispute as well as the cost of recovery.Those customers will lose all their gift-cards, promotions and will not be welcomed back.
*CLAIMS OF MISSING OR DAMAGED MERCHANDIZE*
All claims must be made within 24 hours of receiving your order. Claims of damaged merchandize will not be accepted after 24 hour period. If the item is washed, worn or final sale item, returns will not be accepted- NO EXCEPTIONS.
Please submit all claims in writing to firstname.lastname@example.org
*SALES AND PROMOTIONS*
All promotions and store-credits must be applied at the time of the purchase.Not valid on gift-cards. At the time of the promotion only one 1 coupon code can be used, can not be combined with any other offer or coupon and can not be combined with store-credit unless noted otherwise. Promotion is not valid on previous purchases.